(UB001) How a CEO with ten million users ensures he stays in touch with what his employees and customers need. Featuring Dave DuPont, CEO @ TeamSnap

Listen in as Dave DuPont talks about the frustration he experienced watching the coach of his son's lacrosse team struggle to manage all of the moving parts required to keep a team running and how this led to TeamSnap being created. You'll also learn how Dave:

  • Founded his company to solve a huge problem coaches were having managing their sports teams and is using over 20 years of leadership experience to strengthen the relationships he has with his employees and customers

  • Stays connected to his customers as their numbers begin to exceed 10 million

  • Gives examples of how he gets his employees to think differently about their responsibilities

  • Rallies teams that are located in offices all over the country

  • Recruits employees who are naturally good communicators

  • Views the ROI debate around spending time getting to know his team personally vs focusing on functional CEO duties

  • Uses curiosity to his advantage

  • Focuses on spending time with people who care more about his company than they should

  • Hires from his customer base

  • Built his product for a niche and focuses on meeting their needs (Hint: It might include techno-phobic soccer mom)