Listen in as Bart Lorang, CEO at FullContact, and I sound off about the business power that can be unleashed by tapping into the human side of people.
You’ll hear us talk about:
Stories:
The powerful story about why he has a conference room named after his grandmother
The story of how people reacted the first time he showed vulnerability as a leader and why it changed his perspective
The ‘why’ for his business
The radical self inquiry he has gone through to get to where he is today
Why he’s compelled to share a message of empathy
All Things Culture:
Including their mission “To Be Awesome with People”
The 'No Asshole Rule'
The role of vulnerability
Getting employees and customers to feel like they’re part of something bigger
Emotion at Work:
What it takes as a leader to get employees to open up at work and how Bart leads the charge
A specific ‘red’, ‘yellow’, ‘green’ technique Bart and his team use to make sure people are being transparent
Why Bart feels comfortable talking about emotion at work and why he thinks you should too
How he makes sure he’s connecting with each of his employees
Tips, Tools and Resources:
Strengthening your EQ - Tips
Utilizing a Chief People Officer to decrease the amount of ‘couch time’ he is spending with people
The obituary exercise: Outlining the kind of leader you’d like to be
Best advice he ever received from a mentor
Advice he’d give his 20 year old self if they were having coffee
Be Awesome with People
A few articles you might like to read include this one on the 12 Elements of EQ and this one on the 1 Element of EQ you should work on today.
*If you're curious about any of these topics and would like additional resources send me a note. I'm happy to share.
Photo by Annie Spratt