Host of the podcast Utter Brilliance & Named one of the Top 100 Engagement Experts in U.S.

Customer Brand Champions

  • (UB024) Using Customer Feedback to Fuel Success: Increasing the odds of a powerful product launch with help from customers. Featuring Belsasar Lepe, SVP of Product and Solutions @Ooyala

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    Join in as Belsasar Lepe, SVP of Product and Solutions at Ooyala talks about his journey starting and growing his…

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  • UB009: The CEO from the ‘little company that hit the Star Wars jackpot’ shares his story of partnering with Disney to create the newest Star Wars droid, BB-8. Featuring Paul Berberian, CEO at Sphero.

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    Listen in as Paul Berberian walks us through the life changing events in his personal life that forced him to…

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  • UB008: How one company established a culture focused on the customer experience including an innovative way to track and measure the health of the customer. Featuring Bismarck Lepe, CEO at Wizeline

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    Bismarck Lepe shares insight into how his company has established a framework for improving customer engagement that includes both the…

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  • UB005: Creating Brand Champions the Zappos Way. Featuring Jamie Naughton, Chief of Staff @ Zappos

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    There’s no doubt that Zappos has the kind of brand championship most businesses only hope to achieve. Listen in as…

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  • UB002: The Most Impactful Strategy for Increasing Engagement in Your Organization. Featuring Scott Ballard, CEO @ Confidence Coach

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    Scott Ballard is interviewing engagement experts from all over the world trying to discover the number one strategy for increasing…

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